In response to the Governor of New York issuing the stay at home edict in response to the Coronavirus pandemic, Integral has closed its administrative office and all active employees are working remotely until further notice.
All of our regular company functions, including Customer Service, scheduling, Medical Records, and Quality Assurance, remain in operation. We continue to accept new referrals, and we continue to schedule IMEs in those areas and with those Providers who remain available for IMEs.
We are also continuing to do Record Reviews and Peer Reviews in all areas and for all specialties and claim types, and we are processing all Record Reviews on an expedited basis.
If you need to contact us, our phones are answering and will take messages, at 631.264.1300, and someone will return your call as soon as possible.
However, we suggest that you will get a more prompt response if you e-mail. Direct e-mail addresses are shown below for specific departments. Please e-mail the contact person for the function you need to talk to us about, or if you are not sure you can send a message to our general in-box and it will be forwarded to the appropriate individual.
General Mailbox: firstname.lastname@example.org
Workers Comp scheduling: Veronica@integralsvcs.com
No Fault/General Liability/Disability scheduling: Rosie@integralsvcs.com
Medical Records: Chris@integralsvcs.com
NF Quality Assurance: Donna@integralsvcs.com
WC Quality Assurance: Dawn@integralsvcs.com
GL/Disability QA: Eric@integralsvcs.com
Accounts Manager: John@integralsvcs.com
Thank you for your business and your patience and stay safe and healthy.